Terms of Service

Last updated: August 9, 2026

1. Freelance Engagement & Scope

RahatVerse (Rahat Ahmed) operates as a Bangladesh-based professional web development and software engineering studio. Every project commences upon written confirmation (email or WhatsApp) outlining feature specifications, timeline, and package costs.

2. Payment Terms & Methods (Bangladesh Context)

**Accepted Methods:** We accept payments via Bangladeshi Mobile Financial Services (**bKash**, **Nagad**) and Direct Bank Transfer / Electronic Fund Transfer in BDT (৳) or USD ($). **Payment Schedule:** A 50% upfront advance deposit is required prior to initiating design and development. The remaining 50% balance is payable upon satisfactory completion of User Acceptance Testing (UAT) and prior to production deployment or source code handover.

3. Revision & Modification Policy

All web development packages include up to **3 rounds of complimentary revisions** during the active development phase (covering layout refinements, text modifications, and minor UI adjustments). Substantial scope expansions or new architectural features outside the original agreement will be billed separately at an agreed rate.

4. Refund & Cancellation Policy

**Before Project Start:** Upfront advance deposits are 100% refundable if cancellation is requested prior to code or design commencement. **During Active Development:** If a project is cancelled while underway, refunds are calculated proportionally based on completed deliverables. No refunds are issued after final delivery and codebase transfer.

5. Intellectual Property & Code Ownership

Upon receipt of full 100% payment, total ownership of all custom-developed source code, graphics, and project assets transfers to the client. RahatVerse retains the right to display the completed work in our public portfolio and case studies unless a Non-Disclosure Agreement (NDA) has been signed.

6. Client Responsibilities

For a smooth, on-time delivery, the client agrees to provide all required materials (text content, images, logos, and branding assets), respond to questions promptly, and review deliverables within the agreed feedback windows. Delays in feedback or missing materials may extend the delivery timeline. The client warrants that they have the legal right to use any content, images, or trademarks they supply for the project.

7. Limitation of Liability & Disclaimers

RahatVerse's liability is limited to the scope of work defined in the signed agreement and shall in no event exceed the total contract value paid for the project. We are not directly liable for outages, downtime, or data loss arising from third-party services (hosting, payment gateways, domain registrars) used to operate the delivered website. While we make every effort to ship robust code, the project is provided on an "as-is" basis with no guarantee that it is entirely bug-free; any bugs reported after delivery are fixed free of charge within the agreed warranty period.

8. Website Use & Prohibited Misuse

You are granted permission to use this website for lawful purposes only. You must not: attempt to breach site security or access servers without authorization; run spam, harmful code, or automated scraping against the site; submit false, misleading, defamatory, hateful or unlawful content through forms or comments; impersonate another person; or commercially republish the site's content, code or design without written permission. Violating these terms may result in your access being limited or revoked.

9. User Submissions & Comments

You are solely responsible for any content you submit via comments, forms or other channels. By submitting, you confirm the content is yours and does not violate the law or any third party's rights. All comments pass through moderation before being published, and administrators may remove objectionable or spam content at any time. For published submissions, you grant RahatVerse a limited licence to display that content on the site.

10. AI Features & Accuracy Limits

The site's AI chat assistant (Nuva) is provided for general information — its answers may be wrong, incomplete, or out of date. It is not a substitute for professional, legal, medical or financial advice. Before making important decisions, confirm quotations, pricing, and service-specific details by contacting us directly.

11. Content Accuracy & External Links

Blog posts, tutorials and other informational content are written to the best of our knowledge, but we do not guarantee they are error-free or always current. External links on the site are governed by their own terms and policies, for which RahatVerse is not responsible. If you spot an inaccuracy, please let us know.

12. Service Changes, Termination & Contact

RahatVerse reserves the right to modify, suspend or discontinue any feature or service of the site at any time. Access to commenting or chat may be revoked for misuse. These terms may be updated at any time; the last-updated date is always shown at the top of this page. For any questions about these terms, email rahatbd20505@gmail.com or contact WhatsApp +880 1626-224878.